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# Freeman Clarke 22Oct

## Sitemaps
- [XML Sitemap](https://freemanclarke.com/sitemap_index.xml): Includes all crawlable and indexable pages.

## Pages
- [Real-World AI](https://freemanclarke.com/real-world-ai/): REAL-WORLD AI
- [The film series](https://freemanclarke.com/the-film-series/): THE FILM SERIES
- [Fractional Technology Board Advisor](https://freemanclarke.com/fractional-technology-board-advisor/): Boards often have to make technology decisions that are outside the scope of their expertise. A fractional Technology Board Advisor gives your Board an independent, senior voice on those decisions, for only the days you need.
- [Fractional Project Manager](https://freemanclarke.com/fractional-project-manager/): Sooner or later every mid-sized business needs an IT project. Too often, however, the project will run late, over budget, or even completely off the rails. A fractional Project Manager takes ownership of delivery, keeps everyone on track, and gets the project done, working only the days that you need.
- [Fractional IT Director](https://freemanclarke.com/fractional-it-director/): You may have a great IT team, but that's not the same thing as IT leadership – someone who can ensure your IT supports your business needs. A fractional IT Director takes charge of your IT day to day, steadying your systems, team, and suppliers, for only the days you need.
- [Fractional Business Analyst](https://freemanclarke.com/fractional-business-analyst/): When an IT project fails, it's most often because no one nailed down what the business actually needs. A fractional Business Analyst brings that clarity, mapping your processes and turning your goals into clear requirements, working for only the days you need.
- [Fractional Chief AI Officer ](https://freemanclarke.com/fractional-chief-ai-officer/): Everyone is using AI, but few businesses are getting real value from it. A fractional Chief AI Officer (CAIO) gives you flexible, senior-level leadership to turn AI from scattered experiments into measurable results.
- [Fractional CISO](https://freemanclarke.com/fractional-ciso/): Cyber threats, tighter regulation, and clients demanding proof of security are putting every growing business under pressure. A fractional CISO gives you the senior leadership to manage that risk with confidence, at Board level, for only the days you need.
- [Fractional CTO](https://freemanclarke.com/fractional-cto/): A fractional CTO is an experienced Chief Technology Officer who leads your technology part-time or on an interim basis for a fraction of the cost of a full-time hire. They own your strategy, teams, and suppliers to drive growth.
- [Fractional CIO](https://freemanclarke.com/fractional-cio/): Growing a business puts your IT under real pressure: rising costs, increasing risk, and systems that struggle to keep up. A fractional CIO will help you stay ahead of these issues, providing senior leadership, at Board level, for only the days you need.
- [Contact](https://freemanclarke.com/contact/): Get practical advice from experienced CIOs, CTOs, and CISOs who help mid market organisations grow, reduce risk, and make smarter technology decisions.
- [Search](https://freemanclarke.com/search/)
- [Newsletter](https://freemanclarke.com/newsletter/): Stay informed with our commercially focused insights on technology, AI, cyber security, digital transformation, growth, M&A, and other key industry topics. Practical thinking for ambitious business leaders, delivered straight to your inbox every fortnight.
- [Terms and Privacy](https://freemanclarke.com/terms-privacy/): Essential cookies enable basic functions and are necessary for the proper function of the website.
- [Join us](https://freemanclarke.com/about/join-us/): Working at Freeman Clarke means being part of a team that helps mid-market businesses prosper.
- [Our Team](https://freemanclarke.com/teams/): Whether you're looking to reduce risk, accelerate growth, prepare for M&A or get more value from your systems and data, our team brings first-hand knowledge of your region and the industries that drive it.
- [About us](https://freemanclarke.com/about/): Fractional IT leaders since 2012.
- [Security and compliance concerns](https://freemanclarke.com/services/security-and-compliance/): Security and compliance in IT means protecting your business from cyber threats while meeting the standards and regulations that apply to you, such as ISO 27001, Cyber Essentials, and GDPR, so you stay safe and can prove it.
- [Project Manager](https://freemanclarke.com/services/project-manager/): It may be ERP, or bespoke software, or an AI pilot: sooner or later, every mid-sized business will have an IT project. A Project Manager ensures that everyone involved is clear on their roles and stays on schedule for a successful delivery of the project.  
- [IT Director](https://freemanclarke.com/services/it-director-2/)
- [IT Director](https://freemanclarke.com/services/it-director/): A fractional IT Director is an experienced technology leader who brings clarity, structure, and direction to your IT function. They ensure systems, processes, teams, and suppliers operate effectively, and they support the commercial goals of the business. 
- [Business Analyst](https://freemanclarke.com/services/business-analyst/): A Business Analyst improves efficiency through their understanding of both IT and an organisation's commercial needs.
- [AI and automation](https://freemanclarke.com/services/ai-and-automation/): AI and automation means using technology to handle repetitive manual work and tasks normally done by people, so your business saves time, reduces errors, and unlocks new efficiency and value, always with a human in the loop.
- [Technology Board Advisor](https://freemanclarke.com/services/technology-board-advisor/): A Tech Board Advisor (TBA) is a strategic technology expert who helps Boards and leadership teams make confident, commercially grounded decisions about technology, digital strategy, AI, data, and risk. They act as an independent voice, ensuring technology decisions support long-term value, resilience, and growth. 
- [Chief AI Officer](https://freemanclarke.com/services/chief-ai-officer/): A Chief AI Officer (CAIO) is a senior executive who brings clarity, governance, and commercial direction to all things AI. They ensure your organisation leverages artificial intelligence safely, strategically, and profitably. 
- [Chief Information Security Officer](https://freemanclarke.com/services/chief-information-security-officer/): A Chief Information Security Officer (CISO) is a senior security leader who brings clarity, control, and confidence to your business by protecting your data, systems, and reputation. 
- [Chief Information Officer](https://freemanclarke.com/services/chief-information-officer/): A Chief Information Officer (CIO) is a strategic IT leader who brings clarity and control to your business whilst driving growth. 
- [Chief Technology Officer](https://freemanclarke.com/services/chief-technology-officer/): A Chief Technology Officer (CTO) will create, lead, and deliver technology strategies and solutions that accelerate your business growth.
- [IT team leadership and development](https://freemanclarke.com/services/it-team-leadership/): IT team leadership and development means giving your technology team clear direction, mentoring, and accountability, so they align with business goals, communicate with the Board and grow.
- [Digital transformation](https://freemanclarke.com/services/digital-transformation/): Digital transformation is not about technology for its own sake. It is about enabling your business to work smarter, respond faster, and deliver more value to customers.  
- [Bespoke software leadership](https://freemanclarke.com/services/bespoke-software/): When off-the-shelf software doesn’t fit your business, or when an existing bespoke project gets stuck, experienced oversight is essential. Many mid-sized companies depend on bespoke software to deliver unique value. But without the right leadership, these projects can overrun, underperform, or become the legacy problems of the future.  
- [Business systems, data & reporting](https://freemanclarke.com/services/business-systems-data/): Many mid-sized businesses struggle with inaccurate data, disconnected systems, and reports that don’t quite add up or take weeks to create. A fractional CIO or CTO can provide the clear leadership necessary to untangle the mess.  
- [IT strategy and vision for mid-sized businesses](https://freemanclarke.com/services/it-strategy/): IT strategy and vision help you use technology to drive success for your business. For many mid-sized companies, IT grows reactively over time – new systems are added as needed, with old ones left in place because they ‘still work.’  
- [Cyber security and risk for business](https://freemanclarke.com/services/cyber-security-risk/): Cyber security threats are growing more sophisticated and for many mid-sized businesses, a single incident can cause operational disruption, reputational damage, and financial loss.  
- [IT Due Diligence for PE, M&A & Exit](https://freemanclarke.com/services/private-equity-ma-exit/): IT due diligence is an independent review of a company's technology, systems, and security before an investment, acquisition, or sale, so buyers and sellers understand the value and risk behind the deal.
- [Legacy systems modernisation](https://freemanclarke.com/services/legacy-systems/): Many mid-sized businesses rely on legacy systems and processes that were once fit for purpose but now limit growth. Old ways of working are expensive to maintain and difficult to integrate, frustrating staff and customers alike.  
- [Automation, integration and manual work](https://freemanclarke.com/services/integration-and-manual-work/): Integration and manual work hold back many mid-sized businesses. Processes don't quite work and systems and data are inconsistent so staff waste time re-keying, juggling spreadsheets, or dealing with workarounds.
- [Growth, innovation, and competitive edge](https://freemanclarke.com/services/growth-innovation/): Without strong technology leadership, growth falls off and your competitive edge disappears, leaving the business at risk of falling behind. 
- [Cost and efficiency](https://freemanclarke.com/services/cost-and-efficiency/): The result is wasted money, frustrated teams, and leaders too distracted to grow the business. Improving cost and efficiency requires clear technology leadership, disciplined investment, and systems that actively support business performance.
- [Services](https://freemanclarke.com/services/): Every company faces different challenges. We help mid-sized businesses solve them with fractional CIO and CTO leadership, providing the expertise you need without the cost of a full-time executive.
- [Business-led technology leaders to power progress](https://freemanclarke.com/): Ambitious businesses choose Freeman Clarke. Our fractional CIOs and CTOs provide the expertise you need without the cost of a full-time hire.
- [Resources](https://freemanclarke.com/resources/)

## Articles
- [How does a CEO set a strategy for legacy systems and processes? Get a GRIP](https://freemanclarke.com/article/strategy-for-legacy-systems/): There are situations when legacy systems are at least good enough for the time being. And there are times to invest in something new.  
- [6 common IT budget blunders](https://freemanclarke.com/article/it-budget-blunders/): With costs and taxes increasing, every CEO is taking a hard look at the bottom line. Here’s what to look out for in your IT budget – and you don’t need any technical expertise to identify these mistakes and correct them.
- [The 3 big questions if you’re looking to sell your business](https://freemanclarke.com/article/sell-your-business/): But, most importantly, these issues drive value because they are genuinely valuable. Even if you don’t sell your business, getting these things right will make it more successful and less risky!
- [How does IT drive value?](https://freemanclarke.com/article/how-does-it-drive-value/): How does IT drive value in private equity owned businesses? Private Equity (PE) ownership of mid-market companies is increasing. Of course, PE houses are driven by valuations and these days IT/technology is at the heart of business value.
- [MSP and CIO: why you need both](https://freemanclarke.com/article/msp-and-cio/): MSP and CIO: why you need both. When it comes to navigating the complexities of technology, businesses today are faced with a broad array of service providers.  
- [5 steps to getting your IT budget under control](https://freemanclarke.com/article/it-budget-under-control/): IT budget under control is something many mid market CEOs and CFOs struggle to achieve. We often meet leaders who feel like they are constantly banging their heads against a brick wall when it comes to IT spending.
- [Don’t run your business on Excel](https://freemanclarke.com/article/dont-run-your-business-on-excel/): Don't run your business on Excel. Excel is incredibly popular, and with good reason: it's cheap, it's useful, and it's easy to use. You still shouldn't run your business with it.
- [How unsupported systems create business risks](https://freemanclarke.com/article/unsupported-systems-create-business-risks/): Unsupported software inevitably becomes insecure. This is why unsupported systems create business risks not just for IT teams, but for leadership, compliance, insurance, and long-term business resilience.
- [Does my business really need bespoke software?](https://freemanclarke.com/article/need-bespoke-software/): Bespoke software offers a great commercial opportunity if it delivers unique value to your business. It also requires substantial investment, and you will be living with the decision for years to come.
- [AI can bolster your cyber security](https://freemanclarke.com/article/ai-can-bolster-your-cyber-security/): AI can bolster your cyber security as businesses face rising digital threats and increasing pressure at board level. AI and cyber security used to be separate issues, but today they are converging, creating new challenges and opportunities for mid-market CEOs.
- [Top 5 questions on AI from mid-market CEOs (with answers!)](https://freemanclarke.com/article/top-5-questions-on-ai/): Artificial Intelligence is here, but for many mid-market CEOs it raises strategic questions. In order to provide some clarity, we asked our IT leaders which questions they’re hearing most frequently. These are the top 5 questions on AI that we are consistently hearing from mid market CEOs
- [The 3 key ways to transform your business with IT](https://freemanclarke.com/article/transform-your-business-with-it/): We've seen a lot of political and economic change in the past few months, and it's unlikely we'll return to smooth sailing anytime soon. Nevertheless, with focus, clarity, and the right strategic priorities, you can transform your business.
- [CIO, CTO, or CISO: Which one do I need?](https://freemanclarke.com/article/cio-cto-or-ciso-which-one-do-i-need/): CIO, CTO, or CISO: Which one do I need? This is a common question for ambitious mid-market CEOs looking to transform their business with IT and technology.
- [CEO’s 15-step guide to bespoke software development](https://freemanclarke.com/article/bespoke-software-development/): Bespoke software development can create real competitive advantage, but it also carries risk if not managed carefully at leadership level. This guide is designed to help CEOs avoid costly mistakes and ensure bespoke software devel
- [What does Labour’s new budget mean to mid-market businesses?](https://freemanclarke.com/article/labours-new-budget/): What does Labour’s new budget mean to mid-market businesses? Mid-market businesses will pay more in taxes under Labour, but IT can lessen the bite.
- [Grudge purchases: when it ain’t broke, but you have to fix it anyway](https://freemanclarke.com/article/grudge-purchases/): Often CEOs express frustration at these ‘grudge purchases,’ and the project can become particularly challenging as a result.
- [How cyber security boosts competitive advantage](https://freemanclarke.com/article/cyber-security-boosts-competitive-advantage/): How cyber security boosts competitive advantage is often overlooked, even though everyone knows cyber security is an ongoing concern. But let’s consider a more positive angle: how businesses can use strong security practices to stand out and grow.
- [Freeman Clarke joins 451 Alliance](https://freemanclarke.com/article/fc-joins-451-alliance/): Freeman Clarke, the largest and most experienced team of CIOs, CTOs, and CISOs, is delighted to announce its membership in 451 Alliance, a leading collaborative IT think tank. 
- [When does your CFO need a fractional IT leader?](https://freemanclarke.com/article/when-does-your-cfo-need-a-fractional-it-leader/): When does your CFO need a fractional IT leader? This question often arises as businesses grow and technology becomes central to financial performance, risk management, and operational efficiency.
- [How to drive a data transformation](https://freemanclarke.com/article/how-to-drive-a-data-transformation/): Let’s start with the bad news. Most organisations have a major data problem, and it’s an impediment to many improvements, such as automation and AI. Our own business is fairly straightforward, and even we’ve spent the last year clearing up our data in order to automate reporting. data transformation
- [4 lessons from our own ERP project](https://freemanclarke.com/article/lessons-from-our-own-erp/): Four lessons from our own ERP project shaped how we now approach major systems transformations. We’ve stepped in for many clients when their core business systems or ERP projects went wrong. So when it was time to update our own, we thought carefully about how to ensure we got it right. Here’s why it worked for us – and one thing we’ll do better next time.
- [Mid-market AI update](https://freemanclarke.com/article/mid-market-ai-update/): Mid-market AI update: while headlines continue to focus on the latest breakthroughs in the technology, we’re still doing what we always have, helping our mid-market clients use AI to improve their business.
- [Cyber security and mid-sized businesses: getting the basics right](https://freemanclarke.com/article/cyber-security-and-mid-sized-businesses-getting-the-basics-right/): Cyber security and mid-sized businesses: getting the basics right has become a board-level priority as cyberattacks hit even the largest organisations. In recent months we’ve seen high-profile breaches at Marks & Spencer, Harrods, and Co-op, with consequences that are both costly and reputationally damaging.
- [5 reasons ERP projects go wrong](https://freemanclarke.com/article/erp-projects-go-wrong/): Done well, customers are happier, employees are freed from menial tasks, costs are reduced, reporting runs smoothly, and all the separate parts of your business have access to the same information in real-time. A good ERP enables economies of scale and frees up key people to focus on adding value.But, done badly, everybody’s frustrated and unhappy, and money goes down the drain. I once met a CEO who told me his entire company had been traumatised by a failed ERP project.
- [Driving heroes out of the workplace](https://freemanclarke.com/article/driving-heroes-out-of-the-workplace/): Driving heroes out of the workplace should be a strategic priority for any CIO or CTO who wants stable, resilient technology.
- [The art of the CFO relationship](https://freemanclarke.com/article/the-art-of-the-cfo-relationship/): The art of the CFO relationship has become increasingly important as the role of the CIO grows in strategic influence. A few weeks ago, I wrote that in today’s business it’s the data, not the money, that gives the most complete picture of performance.
- [Yet another shiny toy?!](https://freemanclarke.com/article/yet-another-shiny-toy/): Yet another shiny toy is how many IT leaders feel when vendors push the latest technologies as urgent priorities. Have you heard of DARQ? No? Well, I’m not surprised. I hadn’t heard of it either, until just recently.
- [What does a CIO do?](https://freemanclarke.com/article/what-does-a-cio-do/): What does a CIO do? At its core, a CIO is a Board-level leader whose remit spans systems, processes, organisation, and governance. While definitions vary, the modern CIO is responsible for ensuring technology supports business strategy and enables sustainable growth.
- [10 rules for a successful ERP project](https://freemanclarke.com/article/10-rules-for-a-successful-erp-project/): Delivering a successful ERP project requires more than selecting the right software. It demands clarity of strategy, strong leadership, disciplined execution, and a focus on long-term business value.
- [The future of manufacturing part 3: Getting data right](https://freemanclarke.com/article/manufacturing-getting-data-right/): Getting data right is one of the biggest challenges facing mid-market manufacturers today. We meet many manufacturing CEOs who are frustrated that, despite spending huge sums on new systems, they still lack visibility of production costs, waste, and inventory.
- [The future of manufacturing part 2: Board checklist for successful MRP/ERP projects](https://freemanclarke.com/article/part-2-checklist-for-successful-mrp-erp-projects/): Delivering successful MRP/ERP projects requires more than selecting the right software. It demands Board-level clarity on objectives, accountability, cost-benefit, and long-term ownership.
- [The future of manufacturing part 1: The six key trends of manufacturing 4.0](https://freemanclarke.com/article/the-six-key-trends-of-manufacturing-4-0/): The IT industry often deliberately spreads 'fear, uncertainty and doubt' in the market. They create confusion about the future, and then, of course, sell you the perfect solution to a possibly non-existent problem. Is the so-called 'Fourth Industrial Revolution' and 'Manufacturing 4.0' part of the usual befuddlement bandwagon?
- [Business resilience: Turbulence is the new normal, let’s stop adding to it](https://freemanclarke.com/article/business-resilience/): In a world where turbulence is constant, business resilience is no longer optional. It is the defining capability that separates organisations that endure from those that merely react.
- [2 ways to think about AI: advice for mid-market CEOs](https://freemanclarke.com/article/ai-advice-for-mid-market-ceos/): Here is some practical AI advice for mid-market CEOs based on insights from our CIOs and CTOs. My question was simple: What’s one piece of advice about AI we’d give to a mid-market CEO? I got two answers. (That’s humans for you!) 
- [Why is the CIO/CTO still an optional seat on the Board?](https://freemanclarke.com/article/cio-cto-board-seat/): The CIO/CTO board seat is still not guaranteed in many mid-market organisations, despite technology underpinning almost every strategic decision. This raises an important question for CEOs and technology leaders alike: why is IT leadership still seen as optional at the executive table?
- [Untangling supply chains: Key considerations](https://freemanclarke.com/article/untangling-supply-chains/): Supply chain optimisation remains a major priority for many mid-market businesses. Supply chain issues may be easing globally, but many business leaders tell us the problems are far from over.
- [Part 4: Disruption and new digital customer experience](https://freemanclarke.com/article/disruption-and-new-digital-customer-experience/): Fintech disruption and the digital customer experience are reshaping financial services. New platforms, automation, and integrated systems are changing how mid-market businesses serve clients.
- [Part 2: Back office streamlining](https://freemanclarke.com/article/back-office-streamlining/): Back office streamlining is becoming essential for mid-market financial services businesses. Many companies are hampered by unnecessary complexity, what one of our Principals calls the 'spaghetti underneath the website.'
- [Part 1: Security and compliance](https://freemanclarke.com/article/part-1-security-and-compliance/): In the financial services sector, security and compliance have become critical priorities. The industry remains indispensable to the economy, but rising cyber threats and regulatory pressure mean businesses must strengthen their security posture.
- [Financial services: How to succeed this year (and beyond)](https://freemanclarke.com/article/how-to-succeed-this-year/): The financial services sector is a core element of every modern economy. For many mid market leaders, the key question is simple: how to succeed this year while navigating disruption, regulation, and rapid technological change.
- [New security challenges…and how to fight them](https://freemanclarke.com/article/security-challenges/): When the global movers and shakers gathered at the World Economic Forum earlier this year, they got a short, sharp, shock — in the form of its Global Cybersecurity Outlook.
- [The Curious CIO Podcast | Technology Leadership Stories](https://freemanclarke.com/article/the-curious-cio-podcast/): The Curious CIO podcast explores how technology leaders reach the top and what it takes to stay there. Hosted by Freeman Clarke, the series shares the real stories behind CIO careers, leadership journeys and the lessons learned along the way.
- [Improving Business Performance: 5 Key Areas for the Mid-Market](https://freemanclarke.com/article/improving-business-performance/): Improving business performance has become increasingly challenging in today’s economic climate. An economic cycle is over. We’re entering a period wherein war, commodity shocks, worker shortages, and political instability have made a global slowdown very likely.
- [The Future of Digital Transformation](https://freemanclarke.com/article/the-future-of-digital-transformation/): Let’s start with a definition. For us, digital transformation means using IT and technology to dramatically change your business for the better.
- [Do I need a CISO? Leadership for Mid-Market Businesses](https://freemanclarke.com/article/do-i-need-a-ciso/): Do I need a CISO? Many business leaders are asking this question as cyber security risks continue to grow. A Chief Information Security Officer is a senior-level executive responsible for protecting your data, intellectual property, information systems and processes while ensuring security strategy aligns with the wider business strategy.
- [Top 4 benefits of hiring a digital strategy consultant](https://freemanclarke.com/article/top-4-benefits-of-hiring-a-digital-strategy-consultant/): What are the benefits of hiring a digital strategy consultant? Many mid-market businesses ask this question when they begin reviewing their technology and digital strategy. An experienced digital strategy consultant, often a CIO, CTO or CISO, can help leadership teams identify opportunities, reduce risk and create a clear roadmap for digital transformation.
- [What does a Fractional CIO do?](https://freemanclarke.com/article/what-does-a-fractional-cio-do/): Many leadership teams ask what does a fractional CIO do when reviewing how technology strategy should support business growth. CIO stands for 'Chief Information Officer.' A fractional CIO is a board level technology leader responsible for aligning systems, staff, suppliers and digital investment with commercial priorities while working across a portfolio of organisations on a part time basis.
- [What is a virtual CTO?](https://freemanclarke.com/article/what-is-a-virtual-cto/): Reporting to the CEO, the CTO drives innovation, efficiency, and effectiveness across the business. A 'Virtual CTO' or 'vCTO' has similar responsibilities, but they are usually more limited in scope. Whilst a full-time CTO makes a long-term commitment to a business, a vCTO will be brought in for a specific task, such managing an ERP project, or shoring up cyber security and compliance.
- [What is a virtual CIO?](https://freemanclarke.com/article/what-is-a-virtual-cio/): Many leadership teams ask what is a virtual CIO when reviewing how technology leadership should support business growth. A virtual CIO typically provides strategic advice on specific initiatives, whereas a fractional CIO takes responsibility for the wider technology environment including systems, suppliers, teams and long term transformation programmes.
- [What does an Interim CTO do?](https://freemanclarke.com/article/what-does-an-interim-cto-do/): Sometimes a company may be between CTOs and will hire a CTO as a stopgap. Thus an interim CTO, by definition, will be replaced by a permanent hire. This can create confusion and a lack of continuity for a company.

## CEO Briefings
- [CEO’s briefing: Tech readiness for M&A and exit](https://freemanclarke.com/ceo-briefings/tech-readiness-for-ma-and-exit/): Tech readiness for M&A and exit is now a decisive factor in deal outcomes for mid-sized businesses. IT and technology are vital for maximising valuations and avoiding red flags.. For mid-sized business especially, IT can be vital for maximising valuations and avoiding red flags.
- [CEO’s briefing: IT leadership for multi-academy trusts](https://freemanclarke.com/ceo-briefings/it-leadership-for-multi-academy-trusts/): IT leadership for multi-academy trusts is becoming essential as MATs face rising costs, growing cyber risks, and increasing pressure to use data more effectively. Multi-academy trusts (MATs) are a dynamic part of the education sector in the UK, but many leaders now face difficult operational and strategic decisions.
- [Top 10 cyber security questions to ask your IT team or supplier](https://freemanclarke.com/ceo-briefings/top-10-cyber-security-questions-to-ask-your-it-team/): Your job as CEO is to ensure that all these services and people are as secure as possible. You can’t assume your IT team or suppliers are on top of it. You need to ensure they are by asking the top 10 cyber security questions.
- [Solving cyber security risks: 6 steps to a safer business](https://freemanclarke.com/ceo-briefings/solving-cyber-security-risks/): Solving cyber security risks is a growing concern for mid-sized businesses. Whilst larger businesses are getting better at protecting themselves, many SMEs and charities still need to do a better job.
- [CEO’s briefing: how IT matters for legal firms](https://freemanclarke.com/ceo-briefings/it-matters-for-legal/): How IT matters for legal firms is becoming increasingly clear as mid-sized practices face economic pressure, regulatory change, and rising costs.
- [CEO’s briefing: how to overcome bespoke software problems](https://freemanclarke.com/ceo-briefings/how-to-overcome-bespoke-software-problems/): Learning how to overcome bespoke software problems is critical for CEOs investing in custom technology. Bespoke software can offer a fantastic commercial opportunity.. At the same time, it requires substantial investment, and it can be incredibly complicated. We’re often struck by just how exhausting software development can become for CEOs of SMEs and mid-market businesses.
- [Demystifying AI: a guide for mid-market CEOs](https://freemanclarke.com/ceo-briefings/demystifying-ai-a-guide-for-mid-market-ceos/): Demystifying AI starts with understanding what artificial intelligence really means for mid-market businesses. There is suddenly a lot of urgency around AI and its impact on the future of work, yet many CEOs are still unsure where to begin or how to turn it into practical value.
- [Board action plan: 10 ways to begin your digital transformation journey](https://freemanclarke.com/ceo-briefings/digital-transformation-journey/): Starting a digital transformation journey is one of the most important steps a mid-market business can take to improve efficiency, reduce costs, and unlock long-term growth.
- [CEO’s briefing: preparing for the IT demands of enterprise clients](https://freemanclarke.com/ceo-briefings/it-demands-of-enterprise-clients/): Preparing for the IT demands of enterprise clients is becoming essential for mid-market businesses looking to win larger contracts and build long-term partnerships. Enterprise clients can be a big boost, bringing stable revenue and stronger brand credibility, but they also introduce complex IT expectations around security, compliance, and operational resilience.
- [Solving cyber security and compliance risks: how a mid-market CEO can sleep soundly](https://freemanclarke.com/ceo-briefings/solving-cyber-security/): Solving cyber security and compliance risks is now a board-level priority for mid-market CEOs. Every day, businesses confront the stark reality of cyber threats, with breaches damaging reputations, disrupting operations, and creating financial losses that leave leaders uncertain about next steps.
- [Get set up for ERP success](https://freemanclarke.com/ceo-briefings/get-set-up-for-erp-success/): Here is how to set yourself up for ERP success, wherever you are in the process.
- [Technology roadmap for growth](https://freemanclarke.com/ceo-briefings/technology-roadmap-for-growth/): A Technology Roadmap for Growth helps companies align IT strategy with business objectives and prepare their systems for expansion. As companies grow, their IT inevitably needs to change and develop. In reality, few organisations follow a well planned path, so the result is often a complicated mixture of different generations of infrastructure, business systems and digital activities.
- [Your ERP implementation plan](https://freemanclarke.com/ceo-briefings/your-erp-implementation-plan/): An ERP implementation plan (Enterprise Resource Planning) helps companies integrate their core processes into a single system, including finance, HR, manufacturing, supply chain, services and procurement. An Enterprise Resource Planning (ERP) project brings these functions together so the entire business operates using the same information across both back-end and front-end operations.
- [CEO’s report: Your IT questions answered](https://freemanclarke.com/ceo-briefings/your-it-questions-answered/): Your IT questions answered brings together real-world questions from mid-market leaders and expert responses from experienced IT professionals. Everything you wanted to know about IT and technology but were afraid to ask.
- [5 steps to ERP implementation](https://freemanclarke.com/ceo-briefings/5-steps-to-erp-implementation/): 5 steps to ERP implementation outlines how mid-market businesses can plan, manage, and deliver successful ERP projects. An Enterprise Resource Planning (ERP) project integrates all your company’s core processes into a single system, finance, HR, manufacturing, supply chain, services, procurement and more.
- [Do you actually need an ERP project?](https://freemanclarke.com/ceo-briefings/need-an-erp-project/): An Enterprise Resource Planning (ERP) project is when you integrate all your company’s core processes into a single system, finance, HR, manufacturing, supply chain, services, procurement, whatever else you need to run your business, back-end and front. Many business leaders eventually ask whether they need an ERP project to support growth and operational efficiency.
- [CIO vs CTO: What’s the difference?](https://freemanclarke.com/ceo-briefings/cio-vs-cto-whats-the-difference/): CIO vs CTO is a question many mid-market CEOs face as their businesses grow. While the titles can sound similar, the responsibilities, focus, and strategic impact of each role are distinct.
- [IT strategy for wholesale and distribution companies](https://freemanclarke.com/ceo-briefings/wholesale-and-distribution/): It’s no secret that COVID and Brexit brought huge disruptions to the wholesale and distribution sectors. But they only complicated a space that was already challenging. Margins have long been tight, the range of services increasingly broad, with customers wanting ever-higher quality and specialist support across the entire supply chain. And yet they never seem to have the budgets to match!
- [17 critical cyber security questions to ask your IT team](https://freemanclarke.com/ceo-briefings/critical-cyber-security-questions/): Critical cyber security questions to ask your IT team gives business leaders a simple checklist to protect data, devices, and networks when teams are working remotely. Suddenly the office is closed, and everyone’s working from home. The IT team is coping, but you’ve got a nagging doubt about whether these hasty arrangements are secure.
- [How to avoid a CRM car crash: 10 golden rules](https://freemanclarke.com/ceo-briefings/how-to-avoid-a-crm-car-crash/): Any CEO knows that customer information is a very valuable asset. And how you manage customer relationships is vital. So of course you need to implement systems to help you standardise and manage this… But we see countless CRM projects that fail, systems that are mis-used, under-used, or never used at all. In many cases, what begins as a promising initiative quickly turns into a CRM car crash.
- [How to successfully get started with an ERP project – Part 2](https://freemanclarke.com/ceo-briefings/get-started-with-an-erp-project-p2/): This is the second in a two-part series on how to launch a successful ERP transformation. For many mid-market businesses, deciding to begin an ERP project marks a significant strategic shift, one that affects operations, reporting, customer experience, and long-term growth. In this briefing, we explore when the time is right and how CEOs can approach implementation with clarity and confidence.
- [How to successfully get started with an ERP project – Part 1](https://freemanclarke.com/ceo-briefings/get-started-with-an-erp-project-p1/): If you’re looking to get started with an ERP project, it’s critical to understand both the business goals and the technical realities before you commit. This is the first in a two-part series on how to launch a successful Enterprise Resource Planning (ERP) project.

## Client Stories
- [Capital Computer Care ](https://freemanclarke.com/client-story/capital-computer-care/): Capital Computer Care had built a strong business delivering on-site IT and data centre services through a growing team of engineers. 
- [Ringtons](https://freemanclarke.com/client-story/ringtons/): Ringtons is a fifth-generation, family-owned tea and coffee business, founded in 1907 and now turning over close to £100m. With over 200,000 doorstep customers, a growing eCommerce channel, and significant B2B and white-label operations, Ringtons is a complex, multi-channel business built on strong heritage and loyal customer relationships.
- [ECOSURETY](https://freemanclarke.com/client-story/ecosurety/): Ecosurety is a trusted packaging EPR compliance scheme that helps businesses comply, optimise, and reduce the impact of their packaging.
- [NEOM Wellbeing](https://freemanclarke.com/client-story/neom-wellbeing/): Headquartered in Harrogate, Yorkshire, NEOM Wellbeing is one of the UK’s leading wellness brands, selling through ecommerce, retail stores, and wholesale partners. A Certified B Corp, NEOM uses 100% natural fragrances and is on a mission to supercharge the wellbeing of its communities and the planet.
- [Symatrix](https://freemanclarke.com/client-story/symatrix/): Symatrix is an award-winning Oracle HCM, payroll, and consulting provider. This case study shows how a fractional CIO helped this Manchester-based business move from cyber vulnerability to strategic growth and successful multinational exits.
- [TECD](https://freemanclarke.com/client-story/tecd/): Andrea Wemyss from TECD Solutions contacted Freeman Clarke after starting a tech company that moved into offering managed services. As TECD had limited knowledge in this sector, Mark Ward from Freeman Clarke, who had previously grown and sold a successful MSP, joined TECD to work with the team for a six-month deep dive into the sales and operational aspects of the business.  
- [Checkback International UK ](https://freemanclarke.com/client-story/checkback-international-uk/): Checkback International UK has been a leader in online personnel checks and identity verification for over 20 years, working with international clients ranging from major airports, construction firms, and multinational companies to government bodies such as the NHS. Checkback’s reputation for high quality service is built on its supportive, knowledgeable team and client portal.
- [Navera](https://freemanclarke.com/client-story/navera/): Navera Investment Management’s focus has always been clear: to help clients grow and preserve their wealth through disciplined thinking, global perspective, and a commitment to long-term opportunities. This focus requires more than investment expertise. It requires the infrastructure, insight, and resilience to operate with absolute confidence in a rapidly changing world.
- [Magna Learning Partnership](https://freemanclarke.com/client-story/magna-learning-partnership/): Magna Learning Partnership (MLP) is a mixed multi-academy trust comprised of seven primary schools, three secondary schools, and one sixth-form college, all working closely together to make a difference in the lives of students.
- [Leightons Opticians and Hearing Care](https://freemanclarke.com/client-story/leightons-opticians-and-hearing-care/): Leightons Opticians and Hearing Care provides expert eye and hearing care, distinguishing itself by the quality of its practioners, its excellent standard of care, and its dedication to customer service. From its 1928 beginnings in Southampton, Leightons has grown to 36 practices throughout the South of England, whilst also providing audiology services via its subsidiary, The Hearing Care Partnership, to over 300 independent opticians in England, Wales and Northern Ireland. When they needed IT leadership, they turned to Freeman Clarke. CEO Ryan Leighton shares how we helped Leightons save money, shore up cyber security, and run more efficiently for continued success.
- [Laings](https://freemanclarke.com/client-story/laings/): Laings, a purveyor of luxury jewellery and watches, has been defined by its creative spirit since 1840. With its flagship showroom in Glasgow, this British institution has showrooms in Edinburgh, Cardiff, and Southampton.  
- [PiXL](https://freemanclarke.com/client-story/pixl/): PiXL is a leadership network organisation that aims to serve school leaders so that they can improve life chances and outcomes for young people. We want to stand alongside our leaders and equip and empower them so they can make a difference to the students in their care.
- [TrendBible](https://freemanclarke.com/client-story/trendbible/): TrendBible is a global future trends agency.  They provide analyses, content, and reports, forecasting trends in sectors like home and interiors, baby and kids, and gift and greetings. Their customers include very well-known corporate giants in those industries.
- [Janus International Europe](https://freemanclarke.com/client-story/janus-international-europe/): Janus International Europe is a leading supplier of self storage and access control solutions. They contacted Freeman Clarke in 2021 for assistance in addressing some shortfalls in their technology estate that were holding back their growth plans. After meeting with Mike Sturrock, they engaged his services to assess their existing situation and recommend a way forward.
- [Moss UK technology integration](https://freemanclarke.com/client-story/moss-uk-technology-integration/): Moss UK has been a pioneer of large-format printing and branded environments since its founding as MacroArt in 1992. The company enjoys an enviable reputation in the industry for several reasons, including a leading Cambridgeshire production hub, passion for excellence, an impressive client list and a keen attention on sustainability.
- [CNX Therapeutics](https://freemanclarke.com/client-story/cnx-therapeutics/): CNX Therapeutics was bought by a private equity firm from a larger pharmaceutical company with ambitious growth plans. But to realise these plans, they had a pressing need to modernise their technology.
- [Exigent Group](https://freemanclarke.com/client-story/exigent-group/): In the rapidly evolving legal sector of Contract Lifecycle Management, for two decades, Exigent Group, now acquired and operating as Morae Global, has remained at the forefront of innovation and service excellence.
- [TopSource Worldwide](https://freemanclarke.com/client-story/topsource-worldwide/): TopSource Worldwide is a leading provider of global expansion services for businesses seeking to grow in new territories.  Their experts help companies to hire and manage international employees, ensuring relevant HR, payroll, and compliance needs are taken care of, whilst also providing global entity and accounting services.  This enables quick deployment and easy business expansion so businesses can be up and running in new countries with the minimum of fuss whilst having the confidence that everything is taken care of on their behalf.
- [Causaly](https://freemanclarke.com/client-story/causaly/): Founded in 2018, Causaly has the mission to 'redefine the boundaries of human discovery by harnessing transformative AI technologies.' Their unique AI platform provides a powerful catalyst for the modern Life Science research organization, reshaping how data is found, analysed, and applied in critical decision-making processes in drug discovery and development.
- [Areen Design](https://freemanclarke.com/client-story/areen-design/): Areen Design have been at the forefront of interior design and fit-out for more than 30 years, with huge projects across the Middle East to their name, from airports to hotels, and from hospitals to luxury palaces. The key to Areen’s success is driven by the combination of high-quality design and high-speed implementation.
- [Attivo](https://freemanclarke.com/client-story/attivo/): Attivo is an ambitious and successful independent financial planning business. A strong drive for efficiency and value underpins business growth, which is achieved through both organic and acquisition. Since the enforced use of technology due to COVID lockdowns enabled the business to continue to serve customers, Attivo recognised that further leveraging digital technologies to win and serve clients, and to drive and maintain further efficiency, is at the core of future growth and value.
- [Dart Tool Group](https://freemanclarke.com/client-story/dart-tool-group/): DART Tool Group is a power tool accessory business launched in 2008. Based in Fife, DART works with manufacturers across the globe to provide quality power tool accessories engineered for professionals.
- [Assetz Capital](https://freemanclarke.com/client-story/assetz-capital/): Manchester-based Assetz Capital is one of the UK’s leading business lenders, providing property-secured financing since 2013, helping UK SMEs, property developers and house-builders access Real World Lending. With cutting-edge technology and their own property expertise, Assetz help SMEs, property developers, and housebuilders purchase, build, mortgage, or refurbish their properties.
- [Southern Sheeting](https://freemanclarke.com/client-story/southern-sheeting/): Over 40 years ago, L.T. Hobbs began supplying steel roofing sheets to his fellow farmers. Today, his son Tony has grown Southern Sheeting into a £20 million roofing and cladding business.
- [HawkinsBrown](https://freemanclarke.com/client-story/hawkinsbrown/): HawkinsBrown is an internationally renowned, award-winning architectural practice, creating places with personality and purpose that are well made and well used. They have offices in London, Manchester, Edinburgh, and Los Angeles.
- [South East Fabricators Ltd](https://freemanclarke.com/client-story/south-east-fabricators-ltd/): South East Fabricators Ltd (SEFAB) are a family owned and operated business located on the outskirts of East Grinstead, West Sussex. We predominantly specialise in the manufacture of flashings, gutters, trims, and ancillaries for the roofing and cladding industry; however, we are able to carry out many other forms of sheet metal work to customer’s bespoke designs. 
- [New York Cruise Lines](https://freemanclarke.com/client-story/new-york-cruise-lines/): New York Cruise Lines (NYCL) has been a leading marine-based tourism, transportation, dining, and entertainment company since 1945. Its brands include the iconic Circle Line Sightseeing Tours, offering daily cruises around the island of Manhattan, New York Water Taxi, North River Lobster Company, La Barca Cantina, and The Beast Speedboat Ride— ‘a rollercoaster on water.’
- [ImOn](https://freemanclarke.com/client-story/imon/): ImOn Communications is a leading provider of data and voice services to businesses and Internet, cable TV, and phone services to residences in Iowa. We are an award-winning, local company with one of the most technologically advanced broadband networks in the country.
- [Validant](https://freemanclarke.com/client-story/validant/): Founded in 2005, Validant is San Francisco-based, full-service global regulatory, compliance, and quality consultancy within the pharmaceutical space. To support their plans for growth, Validant acquired a number of businesses during 2020 and 2021 across North America, Europe, and Asia, with further thoughts of expansion on the horizon.
- [e-bate](https://freemanclarke.com/client-story/e-bate/): e-bate is a ground-breaking rebate management SaaS provider based in Loughborough. The idea for the business came from a team of rebate management specialists and software developers who were building custome rebate solutions. They realized there was a gap in the market for an intelligent rebate solution that married end-to-end management with the clients’ processes. In 2018, e-bate was born.
- [Sircle](https://freemanclarke.com/client-story/sircle/): From its head office in Bournemouth,Sircle helps clients throughout the UK to capture, manage, and maintain information on their property assets, all to maximise investment. They provide over fifty services including land, building and MEP surveys, BIM, compliance, project management, and fire safety services, enabling clients to understand how their buildings are maintained and what changes are needed to reduce risk, save time, and increase value for money.
- [YFM Equity Partners](https://freemanclarke.com/client-story/yfm-equity-partners-2/): YFM Equity Partners is a private equity fund manager which provides funding for ambitious teams to help grow businesses and create value for its investors. The business is independently owned by the senior management and investment teams.
- [Boundless UK](https://freemanclarke.com/client-story/boundless-uk/): Brighton-based Boundless UK is a membership club for public sector and civil service employees, both working and retired. Since 1923, Boundless has helped members make the most of their free time by delivering family days out and other experiences, alongside a wide variety of benefits for a modest yearly fee.
- [Sussex Beds](https://freemanclarke.com/client-story/sussex-beds/): The first Sussex Beds was opened in 1981 by John and Sandra Pickering in Hastings, Sussex. Today, it remains a family business with thirteen stores across Sussex and Kent. Its success is due in no small part to their great products, excellent customer service, and knowledgeable staff.
- [Health Economics and Outcomes Research Ltd (HEOR)](https://freemanclarke.com/client-story/heor/): Health Economics and Outcomes Research Ltd (HEOR) is an independent health economics consultancy specialising in evidence generation, data analytics, market access, and value communication. From its UK offices, it delivers innovative, strategic, and novel solutions backed by academic excellence to many global pharmaceutical organisations.
- [Healing Hands](https://freemanclarke.com/client-story/healing-hands/): In 1997, Bansi Lakhani, the founder of Healing Hands, suffered a massive heart attack that required major heart surgery. He was only 43 years old. Without the help of the dedicated and caring nurses, he believed that he might not have survived. He vowed to give back to the 'angels' that saved him.
- [Equilaw](https://freemanclarke.com/client-story/equilaw/): Equilaw is an award-winning, Gloucester-based legal firm which delivers equity release services. Recognised by financial advisers nationwide for their niche work and experience in this specialist area of law, Equilaw is one of the market leaders in this sector.
- [Gardiners Bros](https://freemanclarke.com/client-story/gardiners-bros/): Gardiners Bros was established in 1860 with Footsure, the safety footwear specialist business, launching in 1980. From its headquarters in the Gloucester area, Gardiners Group remains a family-owned footwear distribution partner within the UK and increasingly Europe.
- [Sandberg Translation Partners](https://freemanclarke.com/client-story/sandberg-translation-partners/): Founded in 1995, Sandberg Translation Partners (STP) is an international language service provider performing professional translation work between English and the Nordic languages. Based near Southhampton, the company employs 120 full-time staff supported by over 1,000 freelance translators and has an annual turnover of around £7.5m.
- [Selo](https://freemanclarke.com/client-story/selo/): Selo is an innovative provider of internal doorsets to the construction industry. Based in Milton Keynes, and with a London showroom, they design, manufacture and deliver a wide range of unique solutions, including unique custom designs for architects.
- [The Millboard Company Ltd](https://freemanclarke.com/client-story/the-millboard-company-ltd/): The Millboard Company Ltd is a family-run business that has been marrying British craftsmanship to the inspiration of nature since 1976. Millboard is based in Coventry and London and was one of the LSE’s ‘Companies to Inspire Britain’ in 2020.
- [Murray Uniforms](https://freemanclarke.com/client-story/murray-uniforms/): Murray Uniforms have a heritage in textiles and tailoring dating back to 1918. Today, from their headquarters in Coventry, they provide a fully managed service in corporate uniforms with a focus on brand stewardship. They design, produce, and deliver uniforms for many of the UK’s leading companies.
- [Word360](https://freemanclarke.com/client-story/word360/): Word360 provide interpretation and translation services in over 300 languages and dialects through a global network of linguists. Their services range from telephone interpreting to document translation and in recent years have focused on the health and social care sectors. Their head offices are in Birmingham, with centers throughout the region.
- [Juno Records](https://freemanclarke.com/client-story/juno-records/): London-based Juno Records is the world's largest dance music and equipment store. Juno’s website was launched in March 1996, and since then Juno have built a reputation as the most comprehensive source for new and back catalogue dance music and DJ and studio equipment. Juno now offers over 500 new releases each week and have more than 45,000 titles in stock.
- [St Monica Trust](https://freemanclarke.com/client-story/st-monica-trust/): The St Monica Trust is a Bristol-based charity, founded by the Wills family in 1925. We bring together all the skills we've developed over the last 90 years with a real passion for what we do.
- [Hydrock](https://freemanclarke.com/client-story/hydrock/): Established in 1995, Hydrock are one of the UK’s foremost consulting engineers. Hydrock are passionate about creating high-performing buildings and infrastructure and unlocking complex sites. With offices in London, Cardiff, and Edinburgh, and many points in between, the company takes pride in being a great place to work, where the value of each individual is at the heart of its culture.
- [Diamond Logistics](https://freemanclarke.com/client-story/diamond-logistics/): Diamond Logistics was founded in 1992 by Kate Lester to help SMEs with their delivery and storage needs. They started as a network of locally-owned service centres, with main offices in Guildford, Surrey, but their real passion is delivery.
- [JJS Manufacturing](https://freemanclarke.com/client-story/jjs-manufacturing/): As an experienced CEM and outsourcing partner, JJS Manufacturing is able to demonstrate knowledge, capabilities, skills, processes, controls and agility in managing customers' business to a level that sets their minds completely at ease.
- [Gateley plc](https://freemanclarke.com/client-story/gateley-plc/): Legal and professional services group Gateley was the first commercial law firm to float on the London Stock Exchange in 2015. Following this ground-breaking move, the Birmingham-based business committed to a strategy of organic growth and acquisitions to extend its reach beyond law into other professional service areas.
- [PPS Equipment](https://freemanclarke.com/client-story/pps-equipment/): Since forming in 2001, PPS Equipment have become the UK market leader for Returnable Transit Packaging services, including the rental and pooling of plastic trays, crates, and pallets, in addition to the washing, repairs, and management of plastic Returnable Transit Packaging.

## Events
- [CEO masterclass: what’s your real cyber risk?](https://freemanclarke.com/event/ceo-masterclass-whats-your-real-cyber-risk/): Cyber risk is a Board-level issue. But many business leaders remain unclear on their commercial vulnerabilities and what leadership actions will make the biggest difference.
- [The Business Leader’s Guide to AI: Building Competitive Advantage and Long-Term Value](https://freemanclarke.com/event/the-business-leaders-guide-to-ai/): We are delighted to invite you to a special Breakfast Event in partnership with The Marketing Centre and People Puzzles.
- [The Economic Consequences of Manchesterism](https://freemanclarke.com/event/the-economic-consequencesof-manchesterism/): Roger Martin-Fagg is a behavioural economist who is skilled at simplifying complex economics matters, making them relevant and bringing the subject alive; he is also renowned for having potentially some highly controversial views. Whether you agree with him or not, you will come away with a greater understanding & some useful insights of how it all works, why things are happening and what may be ahead of us! 
- [Gatwick Diamond Business Brunch](https://freemanclarke.com/event/gdb-business-brunch/): Innovation: Will AI Stimulate It or Kill It?
- [CEO Breakfast Briefing – How London’s smartest businesses are winning on talent](https://freemanclarke.com/event/ceo-breakfast-briefing-winning-on-talent/): A morning for business leaders who want to build the team their business needs next, not just fill the gaps it has today.
- [CEO masterclass: growth and innovation in practice ](https://freemanclarke.com/event/growth-and-innovation-in-practice/): We will explore how forward-thinking leaders can create the conditions for sustainable growth, even in uncertain or volatile markets.  
- [Tech Connected – Launch Event](https://freemanclarke.com/event/tech-connected-launch-event/): We’re excited to be supporting the launch of Tech Connected – a new business networking event taking place at Crawley Innovation Centre and bringing together forward-thinking professionals, entrepreneurs, and business leaders from across Crawley and Sussex. 
- [Driving growth across Leicestershire](https://freemanclarke.com/event/driving-growth-across-leicestershire/): An exclusive lunch discussion on skills, investment and what will actually move the dial for growth in the region.
- [Crisis in the Cotswolds: A leadership strategy dinner ](https://freemanclarke.com/event/crisis-in-the-cotswolds-a-leadership-strategy-dinner/): Step away from your day-to-day and into a beautifully unique leadership experience in the heart of the Cotswolds. This is not a typical networking event. It is an immersive, high-stakes boardroom simulation woven through a luxury dining experience, where each course brings a new twist, a new decision and a new test of your leadership under pressure. Alongside a carefully curated group of fellow business leaders, you will navigate uncertainty, challenge assumptions and discover what truly happens when strategy meets reality.  This event is hosted by MD2MD in partnership with Freeman Clarke, The CFO Centre, and Weightmans.  Full event information and booking link can be found here: https://www.md2md.co.uk/crisis-in-the-cotswolds-full-event-information/ 
- [Nottingham Business Growth Breakfast: The human factor](https://freemanclarke.com/event/nbgb-the-human-factor/): Organisational conditions for success: getting it right before it matters
- [Planning for the Future](https://freemanclarke.com/event/planning-for-the-future/): We invite senior leaders to an informal evening discussion at Chef and Spice in Leicester focused on planning for the future. The session brings together perspectives from Lloyds Bank FX team, Freeman Clarke, and Nelsons Solicitors with short presentations followed by open conversation over dinner.
- [CEO masterclass: from burden to business growth](https://freemanclarke.com/event/ceo-masterclass-overcoming-ageing-systems/): Don’t leave outdated systems to the IT team. It’s a leadership issue . 
- [Padel, pizza and proper conversation ](https://freemanclarke.com/event/padel-pizza-and-proper-conversation/): We're hosting a small, informal evening for senior leaders from our East Midlands networks.
- [The AI Performance Advantage: From Race Track to Business](https://freemanclarke.com/event/ai-performance-advantage/): In this senior‑level seminar, Michael Orant – one of our fractional CTOs and a British GT racing driver – uses a race weekend as a live case study in performance‑driven decision‑making. Drawing on his experience leading technology teams and competing at the highest levels of motorsport, Michael explores how high‑performance teams move from data to action when outcomes matter and information is imperfect.
- [AI for business growth: masterclass for CEOs ](https://freemanclarke.com/event/ai-for-business-growth/): AI for business growth is no longer theoretical. It is already delivering measurable efficiency gains and helping mid-sized businesses unlock new sources of value.  
- [M&A and exit masterclass](https://freemanclarke.com/event/ma-and-exit-masterclass/): As ever, our masterclasses are in the strictest confidence. We won’t share your registration with anyone, and no identifying information will appear during the webinar. 
- [Leicestershire Leadership Forum: AI for Leaders](https://freemanclarke.com/event/llf-ai-for-leaders/): AI for leaders is no longer optional. It has become a pressing strategic issue, yet many CEOs and senior teams are still navigating noise, hype, and uncertainty. AI is no longer a future trend – it’s a current and pressing business issue. Yet for many CEOs and business leaders, the landscape is complex and fast-moving, filled with noise, hype, and uncertainty. This event is designed to cut through that noise.
- [Nottingham Business Growth Breakfast](https://freemanclarke.com/event/nbgb-ensuring-your-business-stands-out/): As part of the Nottingham Business Growth series, this session explores how ambitious leaders can ensure their business stands out, communicates value clearly, and strengthens commercial positioning in crowded markets.
- [The CEO’s Guide to AI: Empowering Businesses for Competitive Advantage](https://freemanclarke.com/event/the-ceos-guide-to-ai-empowering-businesses-for-competitive-advantage/): Engaging, informative, and focused on real-world applications, four headline speakers will be followed by a panel discussion, promising to provide mid-market leaders with the knowledge and tools they need to harness AI effectively and drive their businesses forward.
- [Nottingham Business Growth Breakfast: Accelerating Profitable Growth](https://freemanclarke.com/event/nbgb-accelerating-profitable-growth/): Don’t miss out on this opportunity to hear from one of the UK’s most inspiring CEOs. Whether you're an established leader or a budding entrepreneur, this session will leave you with the knowledge and grit to tackle your own challenges head-on.  
- [Guarding Growth: Cyber security as a leadership imperative](https://freemanclarke.com/event/guarding-growth-cyber-security-as-a-leadership-imperative/): Designed for CEOs and senior executives, the session delivers real stories of cyber risk, practical leadership strategies, and expert insights into legal, regulatory, and human-centred protection.
- [Exploring the Future of AI](https://freemanclarke.com/event/exploring-the-future-of-ai/): Mid Sussex District Council’s economy team is pleased to invite business leaders to this explorative session on the future of AI.
- [AI masterclass for CEOs and CFOs](https://freemanclarke.com/event/ai-masterclass-for-ceos-and-cfos/): Join us for an expert discussion on AI for business leaders. No previous AI experience is necessary – but you do need to know how to run a business. 
- [AI for CEOs: From Noise to Navigation](https://freemanclarke.com/event/ai-for-ceos-from-noise-to-navigation/): Cut through the AI noise and focus on what really matters for your business. AI is no longer a future trend – it’s a present and pressing issue. Yet for many business leaders, understanding where to start or what steps to take next can feel overwhelming.
- [Cyber security masterclass](https://freemanclarke.com/event/cyber-security-masterclass/): Last year, 50% of UK businesses and charities reported a cyber security breach. Two-thirds of these attacks were against mid-sized businesses.

## Newsletters
- [AI that actually helps mid-sized businesses](https://freemanclarke.com/newsletter/ai-that-actually-helps-mid-sized-businesses/): The conversation around AI has become increasingly complicated. Despite talk of a ‘jobs apocalypse’, the Economist recently reported that many roles considered under threat have actually seen above average pay rises! The truth is that skilled workers armed with AI are getting more done and becoming more valuable.  
- [Cyber security as a selling point](https://freemanclarke.com/newsletter/cyber-security-as-a-selling-point/): Our clients typically think of cyber security as risk reduction. This makes sense when three major UK airports were recently attacked, and leading tech bros signed a letter calling for the world to beef up cyber defences. Unfortunately, mid-sized businesses are an increasing target for ransomware, with incidents typically costing six figures and leaving permanent brand damage. 
- [Confirmed: cyber security is a Board-level issue](https://freemanclarke.com/newsletter/confirmed-cyber-security-is-a-board-level-issue/): The Harvard Business Review’s recent article, ‘Boards are falling short on cyber security,’ presented the results of interviews with 75 directors and executives. The article is of direct interest to mid-sized business leaders, but it’s paywalled. So to make things easier, I’ve summarised it below. 
- [The case for IT leadership](https://freemanclarke.com/newsletter/the-case-for-it-leadership/): I had an interesting conversation with a Vistage Chair recently (Vistage is an excellent forum for business leaders). Many of the CEOs he knows excel as product or service experts, or negotiators, or perhaps they have the contacts and the network. But technology and information may just not be on their radar. They're focused on running and growing the business, not becoming technology experts. 
- [How does a CEO enable innovation?](https://freemanclarke.com/newsletter/how-does-a-ceo-enable-innovation/): How does a CEO enable innovation? More specifically, how do you create the conditions for innovation in a mid-sized business? 
- [Small fixes, big impact](https://freemanclarke.com/newsletter/small-fixes-big-impact/): We’ve been talking about integration issues and manual work this month, which for some clients will indeed mean sweeping changes to their systems and processes. But not always! Quite often there are tweaks which can have an outsized positive effect on a mid-sized business. 
- [Frustrations of integration: an everyday story of wasted effort](https://freemanclarke.com/newsletter/frustrations-of-integration-an-everyday-story-of-wasted-effort/): Integration issues and manual work are strongly related topics that keep cropping up among mid-market businesses. This recent story will resonate regardless of the sector you’re in. (The client prefers to remain anonymous, but they didn’t mind me sharing the broad outlines.) 
- [Innovation means different things: lessons from our summer conference](https://freemanclarke.com/newsletter/innovation-means-different-things-lessons-from-our-summer-conference/): Since we’ve been talking about growth and innovation this month, I asked a few of our IT leaders for their take on what it is and how it works. The answers were both fascinating and wide-ranging.
- [3 examples of business innovation](https://freemanclarke.com/newsletter/3-examples-of-business-innovation/): ‘Innovation’ is one of the words that can mean everything and nothing. As leaders of mid-sized businesses, we seek out innovative ways of doing business, but the where and how of it can be a bit fuzzy. 
- [Why CEOs should care about compliance](https://freemanclarke.com/newsletter/why-ceos-should-care-about-compliance/): When it comes to compliance, experience has taught us that ultimately, the CEO’s accountable. Not for the technical details of course – the IT teams can batten down the hatches. But it’s up to the CEO to ensure they stay battened.  
- [What does a fractional CISO actually do?](https://freemanclarke.com/newsletter/what-does-a-fractional-ciso-actually-do/): With that in mind, what does a fractional CISO actually do for a mid-sized business? 
- [Legacy systems: when CEOs should pull the plug](https://freemanclarke.com/newsletter/legacy-systems-when-ceos-should-pull-the-plug/): Legacy systems create ambiguity and paralysis – businesses become locked into them in a kind of Stockholm Syndrome. Breaking away feels too hard. 
- [FAO CEOs: Not every legacy is a gift](https://freemanclarke.com/newsletter/fao-ceos-not-every-legacy-is-a-gift/): A legacy is usually a good thing, especially if it comes from a rich uncle. A legacy system, however, is often a hindrance.  
- [In praise of boring: 4 humdrum ways to transform your business](https://freemanclarke.com/newsletter/in-praise-of-boring-4-humdrum-ways-to-transform-your-business/): We love digital transformation, dramatic tech changes to bring about dramatic business improvements. But real innovation is impossible without doing some of the boring stuff first. Your IT plans should also include the simple tactics that can make a real difference, especially in a challenging business environment. 
- [Can I do more with what I have?](https://freemanclarke.com/newsletter/can-i-do-more-with-what-i-have/): It’s a strange time in the UK for mid-sized businesses. The ONS reports that the market is ‘broadly stable.’ We’re hearing some positivity as well, mainly that many businesses are hiring, and there is strong demand for AI and system streamlining initiatives. 
- [The 6 biggest AI mistakes businesses](https://freemanclarke.com/newsletter/the-6-biggest-ai-mistakes-businesses/): When you talk to CEOs of mid-sized businesses, you tend to notice certain trends. One is that the mid-market sector remains the most interesting and dynamic in the UK. And another, paradoxically, is that many mid-sized businesses still haven’t quite figured out AI.  
- [How AI can help you keep your clients](https://freemanclarke.com/newsletter/how-ai-can-help-you-keep-your-clients/): You already know that acquiring a client is significantly more expensive than retaining one. And yet many businesses don’t realise a client is unhappy until the termination notice arrives.  
- [4 real M&A cautionary tales](https://freemanclarke.com/newsletter/4-real-ma-cautionary-tales/): In our previous newsletter, we discussed how important it is to have a senior business minded tech leader on your team when you’re venturing into M&A or any transaction.
- [Considering M&A or exit? You need a tech advisor](https://freemanclarke.com/newsletter/considering-ma-or-exit-you-need-a-tech-advisor/): At some point, every CEO will consider acquiring another business, or seek external investors, or look to sell. Each situation is different, but in every case business-led tech advice is critical, and yet often neglected. 
- [Forget resolutions. Set your business priorities](https://freemanclarke.com/newsletter/forget-resolutions-set-your-business-priorities/): Next year, don’t add more promises to an already over-leveraged portfolio of commitments. Instead, consider how you’d treat a company under pressure: surface some non-negotiable priorities, resource them properly, and foreclose on the rest.
- [CEOs: change the way you think about IT](https://freemanclarke.com/newsletter/ceos-change-the-way-you-think-about-it/): In our last newsletter, I shared a few thoughts about how business leaders can accelerate growth through an effective use of technology – with smarter systems, automation, and better use of data.
- [3 untapped areas for business growth](https://freemanclarke.com/newsletter/3-untapped-areas-for-business-growth/): Every CEO I meet talks about growth, but rarely the same kind. For some, it’s about expanding into fresh markets; for others, it’s doing more with what they already have.
- [Cyber security masterclass: key takeaways](https://freemanclarke.com/newsletter/cyber-security-masterclass-key-takeaways/): Our recent webinar was one of our most successful yet. It wasn’t merely the number of attendees. The quality of the questions and (if I may) the panel were outstanding. We invite you to watch the recording.
- [4 bright spots in UK cyber security](https://freemanclarke.com/newsletter/4-bright-spots-in-uk-cyber-security/): It’s Cyber Security Awareness Month, and in our last newsletter we warned about the 4 biggest cyber threats to look out for.
- [CEOs: 4 cyber threats to look out for](https://freemanclarke.com/newsletter/ceos-4-cyber-threats-to-look-out-for/): For many CEOs, the temptation is to cross your fingers and let the IT team handle Cyber Security. 

## People
- [Mark Taylor](https://freemanclarke.com/people/mark-taylor/): 40 years of retail experience, including 26 years in eCommerce and 16 years as a Managing Director. Mark has extensive experience helping brands, manufacturers and retailers build and grow profitable eCommerce businesses across consumer electronics, FMCG, fashion, musical instruments and furniture.
- [Nick Wright](https://freemanclarke.com/people/nick-wright/): Nick is an experienced commercial and sales leader with a track record of driving growth, building high-performing teams and developing go-to-market strategies across technology and information businesses. He has operated at board and executive level, helping organisations scale from entrepreneurial businesses through to global enterprises. Nick combines strategic thinking with a hands-on approach, working closely with leadership teams to define priorities, sharpen propositions, improve sales performance and accelerate revenue growth. He is particularly effective in businesses navigating growth, transformation or change, bringing commercial clarity, energy and practical execution. Nick’s focus is always on creating sustainable growth and building the capability to deliver it.
- [Martin Williams](https://freemanclarke.com/people/martin-williams/): Martin is a dynamic technology leader with a strong background in technology and consulting. He has a proven track record of driving strategic initiatives, leading teams, and delivering technology solutions that support business growth. His experience spans hands-on software engineering, architecture, product management, and technology consulting.
- [Paul Bradbury](https://freemanclarke.com/people/paul-bradbury/): Paul is a fractional CTO and Chief AI Officer with 25+ years across SaaS, digital, mobile and enterprise environments in the UK, Europe, the US and the Middle East, helping CEOs and founders turn technology and AI ambitions into systems that hold up in production.
- [Tim Rance](https://freemanclarke.com/people/tim-rance/): Tim Rance is an experienced IT Director and technology leader with a proven track record in business transformation, operational improvement and technology strategy. His career includes senior roles at 3i Group plc, where he managed global IT services, development teams and strategic change programmes. As Technology Director and co-owner of Corset Story, he has led technology, systems integration and business operations across a multi-channel international e-commerce business.
- [Riaz Kanani](https://freemanclarke.com/people/riaz-kanani/): Riaz brings 25 years of technology, operational and commercial leadership experience, backed by a Master of Engineering from UCL and an Executive MBA from Bayes. He founded and scaled one of the world’s largest video advertising networks, developing global infrastructure that delivered billions of video ads with 99.99% uptime. He now leads AI transformation programmes delivering measurable business outcomes.
- [Enrique Fernandez-Pino](https://freemanclarke.com/people/enrique-fernandez-pino/): Enrique Fernandez-Pino is a highly accomplished Interim and Fractional CIO, Digital Transformation Director, and Digital Advisor with over 30 years of strategic leadership experience. He helps organisations leverage digital technology, data, and AI to drive business growth, innovation, and significant EBITDA improvements. Enrique has successfully led large-scale digital transformation programmes across a range of industries, including acquisitions, turnaround situations, and complex business change initiatives.
- [Paul Barker](https://freemanclarke.com/people/paul-barker/): Paul is an inspirational technology leader with significant experience modernising processes, systems, and technology within construction, manufacturing, and engineering. He has extensive experience delivering digital transformation programmes, strategic reviews, process re-engineering, and capacity improvement initiatives within complex, challenging environments.
- [Roger Foxcroft](https://freemanclarke.com/people/roger-foxcroft/): Roger Foxcroft is passionate about building high-performing engineering cultures, simplifying complexity, and aligning technology strategy with measurable business outcomes through pragmatic leadership, strong governance, and customer-focused delivery.
- [Antony Taylor](https://freemanclarke.com/people/antony-taylor/): Antony is a Technologist, Business Analyst and Strategic Advisor with 15+ years’ experience driving growth and transformation in clients across multiple sectors and geographies.
- [Andy Sykes](https://freemanclarke.com/people/andy-sykes/): Before joining Freeman Clarke, Andy spent 30+ years holding CTO and Programme Manager positions and successfully delivering £multi-million technical and regulatory transformations across Banking, Manufacturing, and Defence. He has rebuilt technology functions, with a focus on predictable, budget-controlled deliveries. Andy has managed global, cross-functional teams and delivered at scale for both SMEs and large corporates.
- [Rob Hesmondhalgh](https://freemanclarke.com/people/rob-hesmondhalgh/): Rob is a seasoned technology leader with over 20 years of experience helping organisations navigate growth, transformation, modernisation and value creation. His background spans multiple sectors including defence, retail, media, telecommunications, software and manufacturing.
- [Peter Wallace](https://freemanclarke.com/people/peter-wallace/): Peter is a Service Transformation and Business Analysis professional with 20+ years delivering operational excellence and business change for global telecommunications organizations. Proven track record leading complex transformation programmes, process optimization initiatives, and service migrations affecting thousands of endpoints.
- [Linda Jackson-Holmes](https://freemanclarke.com/people/linda-jackson-holmes/): Linda is a senior IT executive with extensive experience in digital transformation programmes, managing IT functions, and delivering technology initiatives that boost efficiency and drive revenue growth. She has successfully led major transformation projects, from supporting small family-run businesses in shifting from analogue to fully digital operations, to overseeing complex enterprise-level initiatives. These include replacing legacy back-end architecture with API-based microservices, relaunching customer journeys involving complex rules engine integrations, launching major products, and leading data transformation programmes.
- [William Davis](https://freemanclarke.com/people/william-davis/): William is a technology and business consultant with over a decade of experience helping organisations navigate change and digital transformation. His core expertise sits at the intersection of Product Ownership and Business Analysis. Translating complex business needs into clear, deliverable solutions.
- [Craig Emptage](https://freemanclarke.com/people/craig-emptage/): Craig has over 20 years’ experience delivering complex IT change across both public and private sectors. He has led major transformation programmes, cyber remediation initiatives, and strategic delivery across a wide range of organisations.
- [Faisel Farooq](https://freemanclarke.com/people/faisel-farooq/): Faisel's has over 20 years’ experience delivering technology-enabled change across sectors including higher education, life sciences, biotech and financial services. He has led programmes spanning digital infrastructure, cloud platforms and enterprise applications.Faisel has led major modernisation programmes, simplified critical service processes, and delivered significant cost efficiencies. His approach is calm, pragmatic and outcome-driven, built on trust, clarity and strong delivery discipline.
- [Ian Budden](https://freemanclarke.com/people/ian-budden/): Ian has been leading technology and digital strategy for over 20 years. He is a commercially-savvy, articulate, and energetic IT leader, specializing in removing the technical barriers that stall mid-market growth. With a breadth of expertise across SaaS, EdTech, and the Arts & Culture sector, Ian excels at transforming “disorganized” technical environments into high-performing growth engines. He is a specialist in digital business transformation, strategic AI implementation, and robust security frameworks (including ISO27001), with a passion for streamlining processes to deliver board-level clarity, risk mitigation, and measurable ROI.
- [Daniel Barr](https://freemanclarke.com/people/daniel-barr/): Daniel leads teams on enterprise strategy and transformation initiatives across digital, operational, customer, cyber strategy, AI and regulatory domains. He works in a CTO or Transformation Director capacity.
- [Brett Kanichowsky](https://freemanclarke.com/people/brett-kanichowsky/): I am Brett Kanichowsky, and before joining Freeman Clarke I led Business Development and Account Management for 12 years in Enterprise Technology Products and Services. As a director within an innovative consulting business, I was responsible for customer success and ROI measurement for Data Analytics, ERP and bespoke solution initiatives across a variety of industries.
- [Junuz Jakupovic](https://freemanclarke.com/people/junuz-jakupovic/): I’m Junuz Jakupovic, and I lead the East Midlands and South Yorkshire team for Freeman Clarke. With a background in strategic partnerships, digital transformation, and helping organisations scale, I am passionate about using technology as a catalyst for growth and competitive advantage. My focus is on enabling businesses to make smarter strategic decisions and harness innovation — from bespoke software and systems through to AI and automation — to drive real outcomes.
- [Jane Jawad](https://freemanclarke.com/people/jane-jawad/): Jane is a strategic and dynamic business transformation expert, with two decades leading enterprise-scale change across sectors and for some of the most successful companies in the world. She is also co-founder of the SME Innovation Network and an AI certified consultant. She helps organisations harness automation, AI, and data to drive growth, streamline operations, and unlock competitive advantage.
- [Anna Totterdell](https://freemanclarke.com/people/anna-totterdell/): Anna works with business owners and boards of mid-sized companies to get technology working commercially, strategically, and operationally. She specialises in turning around underperforming programmes, aligning IT with business objectives, and bringing structure and focus to complex or fragmented technology estates.
- [Alastair Tilt](https://freemanclarke.com/people/alastair-tilt/): I am Alastair Tilt, and I lead the Western Home Counties team for Freeman Clarke. The team consists of high-calibre, experienced IT leaders, CIOs, and CTOs who possess extensive experience across various technologies and sectors, with skills in digital, AI-driven systems, data, security, and systems integration.
- [Marcus Marr](https://freemanclarke.com/people/marcus-marr/): Marcus is a Chief Technology Officer (CTO) with 25+ years of Technology Leadership in Insurance and Investment Banking culminating in delivery of a regulated B2B electronic marketplace for the trading of reinsurance risks. Marcus has a proven track record in leading and growing global technology teams; setting the technology strategy; delivering the product vision in both investment banks and a fintech / insurtech startup
- [Amy Dowell](https://freemanclarke.com/people/amy-dowell/): Amy is an expert CIO with over 17 years of experience defining and delivering complex technology and transformational change. She specialises in helping businesses adopt, improve, and maximise the use of technology to drive value. With a deep understanding of both business and IT operations, she collaborates with boards and IT teams to develop executable strategies and impactful digital solutions.
- [Simon Ratcliffe](https://freemanclarke.com/people/simon-ratcliffe/): With a career rooted in innovation and growth through technology, Simon has over 20 years of experience as a Fractional CIO and Mentor for numerous organisations. Skilled at engaging at Board level, Simon excels in understanding the nuances of organisations and leveraging technology to drive growth and efficiency. Starting his career in finance, Simon is adept at building effective business cases, ensuring they are consistently measured, and delivering strategies that align with organisational goals.
- [Jeff Bardell](https://freemanclarke.com/people/jeff-bardell/): Jeff has over 20 years of experience using technology to increase business value across various industries. He is skilled in leading complex, tech-driven change programmes and consistently delivers robust and innovative solutions. He has a track record of driving business growth through collaboration and integrating technology.
- [Andrew Hancox](https://freemanclarke.com/people/andrew-hancox/): Andrew began his career as a network manager and Cisco Networking Academy trainer before transitioning into software development for the web. He has experience in developing, architecting, and managing teams to deliver various digital platforms, including Listings (Property/Recruitment/Classifieds), E-Learning, and E-Commerce solutions for global B2B and B2C brands. Andrew has held multiple CTO roles, both permanent and fractional, and has a wealth of experience in leading technology teams.
- [Sunil Jindal](https://freemanclarke.com/people/sunil-jindal/): I’m Sunil Jindal, and I head the Freeman Clarke team in the north of London, the Northern Home Counties and Scotland. I embody the epitome of a seasoned leader in driving transformative change within businesses. With a rich background spanning consulting, industry, and technology, I seamlessly navigate engagements with key stakeholders up to C-suite executives, delivering tailored solutions that advance businesses towards success and growth.
- [Andrew Rainbow-Ockwell](https://freemanclarke.com/people/andrew-rainbow-ockwell/): Andrew joined the Freeman Clarke team in early 2024 as our Business Systems Analyst. His role is to ensure our systems, data and IT are properly set up and managed. He works closely with David, our Business Systems Manager to develop new solutions, putting his passion for problem solving to great use.
- [Mark Ward](https://freemanclarke.com/people/mark-ward/): A senior business leader with a wide experience of driving product, technology and operations for growth in revenues and EBIT, and building value for exit.
- [Jon Spinage](https://freemanclarke.com/people/jon-spinage/): Jon is an influential and visionary CTO with a proven track record of delivering digital health tech, SaaS, and data analytics platform solutions for high-growth companies.
- [Michael Barker](https://freemanclarke.com/people/michael-barker/): Michael is an accomplished CTO and technology leader having spent over 22 years in several customer-centric, eCommerce, retail and B2C organisations in client-side and consulting positions. He has been a CTO for over 11 years, working at Board level with privately owned and VC/PE-backed businesses to lead and shape technology transformations that deliver real business value.
- [Anne-Marie Pattinson](https://freemanclarke.com/people/anne-marie-pattinson/): Anne-Marie is an experienced CIO in the leadership of IT, Digital, and business transformation programmes in multi-site, multi-national, and SME environments, including M&A integration leadership. She has worked in multiple sectors: Catering and Hospitality; warehousing and transport; manufacturing; distribution and has also performed ERP consultancy and software development leadership roles.
- [Dave Heath](https://freemanclarke.com/people/dave-heath/): Dave has been working in technology, development and IT for over 25 years, he is a high performing, articulate, well respected business & IT leader, credible and confident with ability to operate across all levels. With a breadth of expertise across numerous business sectors including Travel and Leisure, Charity, Pharmaceuticals, Recruitment, Banking/Finance, Retail and a range of Start-ups and e-commerce, plus a passion for lean methodologies and transformation, Dave is one of the UK’s leading technical experts, specialising in digital business transformation, technical strategy & vision, platform architecture and software delivery through high performing delivery teams.
- [Scott Anderson](https://freemanclarke.com/people/scott-anderson/): Scott brings a breadth and depth of experience and ability across technology and business. Relied upon by tier 1 IT providers such as IBM and HP to sell, negotiate, close and manage global services deals scaling from $100m to multi-billion dollar deals. Always assigned the most complex challenges, from strategy and direction, through to business and technical solution recovery. His ability to deliver results has been relied upon by a broad spectrum of organisations ranging from innovative startup to FTSE 20 or Global organisations.
- [Paul Farrelly](https://freemanclarke.com/people/paul-farrelly/): I am Paul Farrelly, and I lead the Freeman Clarke City of London team of highly experienced CTOs, CIOs, CISOs and Data Science with experience across many verticals, focused on our core value proposition: delivering fractional technology executives.
- [Hannah Griffiths](https://freemanclarke.com/people/hannah-griffiths/): Hannah joined Freeman Clarke in early 2023 as Conference & Events Sponsorship Manager. With 20 years' experience in event management, Hannah has extensive knowledge of events planning & on-site fulfilment at several world-wide events, including major sporting events, conferences & exhibitions.
- [Simon Collin](https://freemanclarke.com/people/simon-collin/): With over 25 years of experience as a product, technology and business leader, Simon helps businesses succeed with their strategy to develop commercially-successful products. He has built and sold a number of technology businesses, held C-level positions at LexisNexis (part of Relx plc) and Bonhill plc, and is a non-executive director for a range of businesses from small startups to multi-nationals.
- [Donald Naisby](https://freemanclarke.com/people/donald-naisby/): Don is a seasoned IT leader with over 20 years of experience specialising in aligning technology to business strategies and delivering future growth, capability, and performance. He has worked with multiple CEOs and executive leadership teams, including board-level engagements, primarily focusing on global financial services brands, such as S&P Global, IHS Markit, Barclays and Merrill Lynch.
- [Ed Swarbrick](https://freemanclarke.com/people/ed-swarbrick/): Drawing on his considerable experience and creative skillset, Ed works very closely with the Marketing Team, creating on and offline feasts for the eyes and ears.
- [Gordon Haber](https://freemanclarke.com/people/gordon-haber/): Gordon looks after all things editorial for Freeman Clarke, helping the team create business focused, interesting, and helpful content for the UK. His time spent in England as a student, barman, and writer sparked a lasting interest in the nuances of UK English and storytelling. He lives with his family and several guitars in New York City.
- [Shannon Roy](https://freemanclarke.com/people/shannon-roy/): His most recent senior full-time roles, CIO/CTO at Creata and CRO/President at Thinaire, were focused on automated supply chain management, experiential retail, IoT, and delivering well-targeted marketing collateral to the customer’s customer – fully compliant with the most stringent privacy regimes – without the need for apps, pop-ups, or signups.
- [Grant Passey](https://freemanclarke.com/people/grant-passey/): Grant is an entrepreneurial and dynamic board level CIO, CTO, Chief Digital Officer, combining strategy, innovation and creativity, with highly focused execution. Over thirty years experience delivering and operating complex digital solutions in large global enterprises, SME’s and fast paced, high energy start ups.
- [Paula Guarin](https://freemanclarke.com/people/paula-guarin/): Paula is responsible for creating, improving and maintaining Freeman Clarke’s high quality content to help the company achieve its goals, raise brand awareness and ensure that it is relevant to users' needs.
- [Chris White](https://freemanclarke.com/people/chris-white/): Chris White joined Freeman Clark in 2022. He started his career in Financial Services where he was IT Director of NPI Asset Management and held senior IT roles in Schroders and Henderson Investors. He then moved into Professional Services becoming Global CIO of a number of International Law Firms including Ashurst, Kennedys, Clyde & Co and HFW. In addition he has been CIO of technology business Mimecast.
- [Kathryn Garner](https://freemanclarke.com/people/kathryn-garner/): Kathryn joined Freeman Clarke in 2022 as VP Talent Partner and is responsible for talent acquisition within the UK.
- [Diana Cruz](https://freemanclarke.com/people/diana-cruz/): Diana is responsible for assisting the Central Marketing Department (CM). As well, she provides administrative support for organizational events and assists the team in day-to-day activities.
- [Andy Barlow](https://freemanclarke.com/people/andy-barlow/): Andy has experience in managing international CIO/CTO Advisory practices working with many clients to deliver Digital Transformations across many sectors both Private (Technology, Financial Services, Utilities, Manufacturing, Telecoms, Transport) and Public (Central and Local Government) including ERP, AI, RPA, Cloud, IoT, Security, Data & Analytics

## Products and Tools
- [IT assessment for growth](https://freemanclarke.com/product/it-assessment-for-growth/): How can IT help a business grow? Book an IT assessment for growth and find out.
- [Artificial Intelligence Usage Policy 2026](https://freemanclarke.com/product/artificial-intelligence-usage-policy/): AI has tremendous potential to help a mid-market business. However, there are potential legal, ethical, and privacy issues. That’s why you need a corporate IT usage policy – a set of guidelines that both illuminates potential risks and provides a clear framework for problem-solving. 
- [Transaction Readiness Assessment](https://freemanclarke.com/product/transaction-readiness-assessment/): If your IT is in order, you’re maximising value, minimising risk, and getting ready for due diligence. It’s also simply good business. Book a transaction readiness assessment and we’ll find the red flags so you can start preparing immediately. We’ll provide insight into…
- [AI opportunity assessment](https://freemanclarke.com/product/ai-opportunity-assessment/): Our AI opportunity assessment is a half-day workshop that provides a clear picture of your AI readiness and how to take full advantage of this powerful new technology.
- [90-minute cyber risk session for CEOs and CFOs](https://freemanclarke.com/product/90-minute-cyber-risk-session/): Our 90-minute cyber risk session is designed to help business leaders better understand the threats and how to face them – even if they’re not techies.

## Videos
- [CEO masterclass: growth and innovation in practice](https://freemanclarke.com/video/growth-and-innovation-in-practice/): Growth and innovation are closely linked, and yet they can mean very different things to different businesses. So what’s the connection between the two, and how do mid-sized businesses successfully implement innovation and growth?
- [CEO masterclass: from burden to business growth – overcoming aging systems and processes](https://freemanclarke.com/video/from-burden-to-business-growth/): A real-world success story featuring Neom Organics, a prominent UK wellness brand that successfully shifted their legacy systems from burden to business growth.
- [AI for business growth: masterclass for CEOs](https://freemanclarke.com/video/ai-for-business-growth/): AI for business is already transforming how mid-market organisations improve performance, efficiency, and growth.
- [Empowering law firms with technology](https://freemanclarke.com/video/empowering-law-firms-with-technology/): The legal sector is under pressure – from economic shifts to cyber threats and talent retention. But the right IT strategy can turn these challenges into opportunities. With tech-driven solutions like AI and modernised systems, firms can stay competitive and grow.
- [M&A and exit masterclass](https://freemanclarke.com/video/ma-and-exit-masterclass/): The M&A and exit masterclass explores how technology, cyber security, and AI influence valuation and deal success for mid-sized businesses..
- [Cyber security Masterclass](https://freemanclarke.com/video/cyber-security-masterclass-for-ceos-and-cfos/): This cyber security masterclass delivers practical, Board-level insight for CEOs and CFOs navigating today’s evolving threat landscape. Cyber security is no longer just an IT issue, it is a leadership responsibility that shapes resilience, reputation, and long-term value. In today’s threat landscape, cyber security is no longer just an IT concern: it’s a leadership priority. In this informative 90-minute masterclass, our cyber experts share practical, Board-level insights designed specifically for CEOs and CFOs of mid-sized businesses. The discussion goes beyond technology to explore how leaders can embed cyber resilience into the very fabric of their organisations.
- [AI Masterclass for CEOs and CFOs](https://freemanclarke.com/video/webinar-ai-masterclass-for-ceos-and-cfos/): 1:00 Interesting recent stories about AI 3:40 CEOs and CFOs: where should you start? 10:00 Our Board-level AI discussions 14:20 AI for sentiment analysis 18:40 Mythbusters: AI edition 24:20 AI, security, and compliance 33:02 Cyber security and AI 37:40 When is the right time to start? 40:30 Q: How do we make staff comfortable about discussing AI? 42:53 Q: Why are some companies not seeing any benefits from AI? 45:32 Q: What are the different types of AI? 50:50 Q: Is AI contributing to deskilling? 53:08 AI masterclass: key takeaways
- [Talking AI with Microsoft](https://freemanclarke.com/video/talking-ai-with-microsoft/): After 12 hours of intensive meetings with Microsoft, we identified the barriers, risks, and real-world use cases shaping executive decisions today. This is a business insight article by Freeman Clarke. It talks about meetings with Microsoft about how AI is being adopted in real businesses, what the common barriers to AI are, and how companies struggle to start and how to overcome those barriers. It references real-world AI initiatives that boost competitiveness, cutting through marketing fluff to find real competitive advantage. The article highlights the three main barriers to practical AI and how to overcome them, and mentions new technologies like AI and RPA changing business processes.
- [Cyber security starts at the top](https://freemanclarke.com/video/cyber-security-starts-at-the-top/): Cyber security starts at the top. In this no-nonsense webinar, our experts explain why cyber security is a leadership issue and how CEOs can build a culture of security that protects and strengthens the business. We discussed why cyber security is a leadership issue and how a CEO can create a culture of security in a business.
- [How do you control security risks in a mid market business](https://freemanclarke.com/video/control-security-risks/): Mid-market leaders must actively control security risks if they want to protect operations, reputation, and long-term value. Cyber security is no longer just a technical concern, it is a board-level responsibility. This video explains how mid-market businesses face significant security risks (similar to larger businesses) but often with fewer resources, and how these should be controlled. It focuses on cyber security, the nature of cyber threats (connectivity, human behaviour), and the importance of leadership, strategy and risk mitigation measures to protect the business. It emphasises the need for a comprehensive strategy, leadership engagement and practical steps to handle cyber security and compliance.
- [AI in business: discover mid-market AI with Gerry Lawrence](https://freemanclarke.com/video/ai-in-business/): AI in business is moving fast. In this session, Gerry Lawrence explores where artificial intelligence comes from, where it’s headed, and how mid-market CEOs can use AI in business to drive growth, improve efficiency, and unlock new value. Gain valuable insights into how AI is accelerating growth, enhancing efficiency, and creating unprecedented opportunities for mid-market businesses like yours. Don’t miss this opportunity to learn how AI can revolutionise your organisation and drive success in today’s competitive market.
- [Why are mid market CEOs so often the victims of hackers?](https://freemanclarke.com/video/why-are-ceos-often-the-victims-of-hackers/): Mid-market CEOs are increasingly becoming victims of hackers, often not because of weak systems, but because of leadership resistance to basic security protocols.
- [4 x AI Tips for CEOS and the Board](https://freemanclarke.com/video/4-ai-tips-for-ceos/): AI is a potentially transformative technology. It offers unprecedented opportunities for innovation, efficiency, and growth. Nevertheless, many chief executives have reasonable questions or concerns. We asked one of our own experts what CEOs should keep in mind when looking to implement AI.
- [Cyber security for CEOs where do you start](https://freemanclarke.com/video/cyber-security-for-ceos-where-do-you-start/): Cyber security for CEOs is no longer optional. It is a leadership responsibility that directly affects operations, finances, reputation, and long-term resilience. There may have been a time when CEOs could leave cyber security to the IT people and focus on other aspects of running a business. Unfortunately, that time has passed. Here’s why:
- [Real World AI for Mid Market CEOs Webinar](https://freemanclarke.com/video/real-world-ai-webinar/): Real World AI for Mid Market CEOs is about moving beyond hype and into practical execution. In this webinar, our experts explore how mid-market businesses can implement AI safely, manage risk, and generate measurable value. Whether you’re looking to streamline operations, enhance customer experiences, or drive innovation and growth, this webinar is your gateway to harnessing the power of AI in your mid-market business.  
- [Our Experts on Mid-Market AI: Apocalypse or Opportunity?](https://freemanclarke.com/video/mid-market-ai/): In this informative webinar, our IT experts explore the real implications of mid-market AI and explain how CEOs can cut through the hype to focus on practical business value.
- [IT leadership mentoring masterclass:Turning Techies into IT Leaders](https://freemanclarke.com/video/it-leadership-mentoring/): That’s where IT leadership mentoring makes the difference. One of our experienced technology leaders works directly with your IT manager to help them transition from technical operator to strategic business leader.
- [Part 3: Get digital inside and out](https://freemanclarke.com/video/get-digital-inside-and-out/): What does it really mean to be digital inside and out? For many mid-market financial services firms, success increasingly depends on delivering seamless digital experiences to customers.
- [Cyber and compliance concerns](https://freemanclarke.com/video/cyber-and-compliance-concerns/): Cyber and compliance concerns are now a priority for CEOs and leadership teams. As regulatory pressure increases and cyber threats evolve, businesses must take a structured approach to managing risk and protecting their operations.
- [ERP system implementation: the backbone of your business.](https://freemanclarke.com/video/erp-system-implementation/): ERP system implementation is a critical step for businesses looking to scale efficiently and improve control. At the centre of every organisation, where people, processes, data and technology meet, sit your core systems.
- [Cyber security: understand the impact. Now take action](https://freemanclarke.com/video/cyber-security-understand-the-impact/): Cyber security is no longer optional for modern businesses. Almost as soon as computers were invented, some people sought to exploit them for malicious purposes. Today, cybercrime is a global, multi-billion pound industry.
- [Digital transformation: nice to have or a necessity?](https://freemanclarke.com/video/digital-transformation-nice-to-have-or-a-necessity/): Digital transformation: nice to have or a necessity? For mid-market businesses, the answer is increasingly clear. Technology is no longer optional, it is fundamental to improving efficiency, strengthening client engagement and enabling sustainable growth.
- [Spreadsheet issues in mid-market businesses](https://freemanclarke.com/video/spreadsheet-issues/): Spreadsheet issues in mid-market businesses are a common and often underestimated challenge. As organisations grow, reliance on spreadsheets can create inefficiencies, increase risk and limit scalability.
- [Online service delivery: Don’t forget Job satisfaction](https://freemanclarke.com/video/job-satisfaction/): Job satisfaction in online service delivery is often overlooked, yet it plays a critical role in business performance. While systems strategy should focus on what clients want, it must also support the people delivering those services.
- [Online Service Delivery: What it really comes down to…](https://freemanclarke.com/video/online-service-delivery/): Online service delivery is transforming how mid-market businesses compete, scale and deliver value. A strong approach to online service delivery enables organisations to move beyond cost efficiency and use technology to unlock new markets and drive sustainable growth.
- [Online Service Delivery: Adding after sale value](https://freemanclarke.com/video/after-sale-value/): After sale value in online service delivery is becoming a key driver of growth for mid-market businesses. New technologies have made it easier and more cost-effective to deliver ongoing value to customers after the initial purchase.
- [Online service delivery: E-commerce in the mid-market](https://freemanclarke.com/video/e-commerce-in-the-mid-market/): E-commerce in the mid-market is becoming a critical driver of growth for businesses looking to scale through digital channels.
- [Why the first 90 days with a CIO or CTO matter](https://freemanclarke.com/video/first-90-days-with-a-cio-or-cto/): The first 90 days with a CIO or CTO are a critical period for any mid-market business. This early stage sets the foundation for long-term success, ensuring that technology strategy aligns with business goals from the outset.
- [Making a roadmap for growth](https://freemanclarke.com/video/roadmap-for-growth/): A technology roadmap for growth is essential for any mid-market business looking to scale effectively. Without a clear roadmap for growth, businesses create complexity, inefficiencies and operational challenges.
- [Vision + CTO = efficiency and growth](https://freemanclarke.com/video/efficiency-and-growth/): Efficiency and growth are critical for any mid market business looking to scale successfully. The right CTO helps turn vision into reality by aligning technology with business goals and creating the foundations needed for sustainable expansion.
- [Backoffice automation](https://freemanclarke.com/video/backoffice-automation/): Backoffice automation can have an immediate and measurable impact on a mid market business’s performance. By streamlining administrative processes and improving operational efficiency, organisations can reduce costs, strengthen cash flow and create capacity for growth.
- [Unlocking business growth with technology](https://freemanclarke.com/video/unlocking-business-growth-with-technology/): Unlocking business growth with technology becomes far easier once a business has strong core systems and processes in place. With the right foundations, organisations can move beyond operational stability and begin exploring new markets, channels and commercial opportunities.
- [Solidifying your company culture](https://freemanclarke.com/video/solidifying-your-company-culture/): Solidifying your company culture has become a strategic priority for mid market organisations, especially in remote and hybrid environments.
- [Investing in technology, moving into new markets](https://freemanclarke.com/video/investing-in-technology/): Investing in technology is often seen as a cost, but for forward thinking business leaders it is a driver of growth and transformation that unlocks scalability, market expansion and new commercial opportunities.
- [The power of technology: driving business growth](https://freemanclarke.com/video/the-power-of-technology/): This video explores the power of technology in driving business growth for mid market organisations.
- [Meet our technology experts](https://freemanclarke.com/video/meet-our-technology-experts/): ‘Between us all, we’ve been there, we’ve seen it, we’ve done it.’ Our technology experts support mid market organisations with practical leadership insight shaped by years of board level experience.
- [What’s the best path to cyber security?](https://freemanclarke.com/video/whats-the-best-path-to-cyber-security/): The best path to cyber security is not simply about investing in the latest tools. Even well funded organisations with advanced technology have experienced serious breaches, proving that no system can guarantee complete protection.
- [Cyber security is a leadership challenge](https://freemanclarke.com/video/cyber-security-is-a-leadership-challenge/): Cyber security is a leadership challenge, not just a technical issue. With nearly half of all businesses experiencing some form of cyber attack, treating security as solely the responsibility of the IT team is no longer sufficient.
- [Custom software & digital](https://freemanclarke.com/video/custom-software-digital/): Custom software & digital solutions can create powerful competitive advantage when aligned with business strategy. However, they are often complex, expensive and difficult to deliver without the right leadership.
- [Focus on private equity](https://freemanclarke.com/video/focus-on-private-equity/): A growing focus on private equity increasingly means focusing on how technology contributes to enterprise value. As private equity ownership expands across the mid market, organisations are expected to demonstrate scalable systems, strong governance and clear digital capability.
- [Team development and leadership](https://freemanclarke.com/video/team-development-and-leadership/): Team development and leadership play a critical role in ensuring technology supports business growth rather than creating friction for leadership teams.
- [Technology strategy and vision](https://freemanclarke.com/video/technology-strategy-and-vision/): A clear technology strategy and vision ensures that systems investment supports business priorities rather than operating separately from them.
- [3 Focus Points for Successful Systems Integration](https://freemanclarke.com/video/points-for-successful-systems-integration/): Systems integration projects are often among the most significant technology investments mid-market organisations undertake.
- [3 common systems integration problems](https://freemanclarke.com/video/systems-integration-problems/): Systems integration problems often appear first as operational friction rather than technical failure. Many mid-market organisations experience staff frustration, unreliable reporting and stalled initiatives without immediately recognising that disconnected systems are the root cause.
- [Role of a CTO in mid market companies](https://freemanclarke.com/video/role-of-a-cto/): The role of a CTO is becoming increasingly important in mid market companies as organisations invest more in custom software, digital platforms and technology led growth strategies.
- [Who are Freeman Clarke?](https://freemanclarke.com/video/who-are-freeman-clarke/): Who are Freeman Clarke? Founded by Graeme Freeman and Steve Clarke, Freeman Clarke is the UK’s largest team of portfolio CIOs, CTOs, CISOs and IT Directors working exclusively with mid-sized companies.
- [Cyber Security strategy for non technical Board Members](https://freemanclarke.com/video/cyber-security-strategy-for-non-technical-board-members/): A cyber security strategy for non technical board members is essential as organisations face increasing risks from ransomware, regulatory expectations and client security requirements.
- [Transform your business and increase revenue using custom software](https://freemanclarke.com/video/transform-your-business-and-increase-revenue-using-custom-software/): Many ambitious mid market organisations invest in digital platforms to increase revenue using custom software, whether through internal systems, ecommerce platforms or customer facing applications.
- [What is digital transformation and where do you start?](https://freemanclarke.com/video/what-is-digital-transformation-and-where-do-you-start/): Everyone is talking about Digital Transformation…what does it actually mean? Many leadership teams ask what is digital transformation and where do you start when they begin reviewing how technology can support long term growth and competitiveness.
- [Introduction to office automation with software robots](https://freemanclarke.com/video/introduction-to-office-automation-with-software-robots/): This introduction to office automation with software robots explains how organisations can automate repetitive administrative processes and improve efficiency across core business systems.