Spreadsheet issues in mid-market businesses are a common and often underestimated challenge. As organisations grow, reliance on spreadsheets can create inefficiencies, increase risk and limit scalability.
In this video, Freeman Clarke CEO, Graeme Freeman and our experts explore how spreadsheet issues develop, why they become problematic, and how businesses can move towards more scalable and robust systems.
Addressing spreadsheet issues in business requires recognising both the operational risks and the limitations they create as organisations grow.
Highlights
Risks of spreadsheet dependency (0:09)
Spreadsheet issues often arise when businesses rely on manual processes and complex Excel models at the core of their operations. While spreadsheets are useful tools, using them as foundational systems creates fragility and inefficiency.
This dependency can lead to operational bottlenecks that prevent the business from functioning effectively at scale.
Data silos and staff turnover (0:25)
A critical risk occurs when the “custodian” of a master spreadsheet leaves the organisation. Because complex macros and custom functions are often understood only by their creator, their departure leaves a significant knowledge gap. This exposure highlights the danger of storing vital company data in personal files rather than robust, centralised systems.
Scaling barriers and data accessibility (0:42)
Spreadsheets often become “shackles” when a company attempts to grow. During periods of expansion, businesses find themselves unable to easily extract or share data across the wider organisation. This lack of transparency prevents management from having a clear view of the business, effectively stalling growth until more scalable solutions are implemented.
Transitioning to robust operating platforms (1:39)
There is a clear distinction between using Excel for ad hoc data analysis and using it as a permanent operating system. Management must recognise the point at which spreadsheet-based processes need to be replaced by formal workflow and system controls. While the transition to more professional tools can be challenging, it is essential for achieving long-term stability and tighter operational control.
f you are experiencing spreadsheet issues, our experienced CIOs, CTOs and CISOs can help you move towards more scalable, reliable systems that support growth.