Nottingham Business Growth Breakfast: The human factor

2nd Jul 2026 7:45 am

10:30 am
the human factor

Organisational conditions for success: getting it right before it matters

  • Are your people set up to succeed when it matters most?
  • Do your systems support good decisions – or leave outcomes to chance?
  • What happens when pressure, uncertainty and risk all collide?

In challenging environments, success is rarely down to individual brilliance alone. It is shaped long before the critical moment – by the culture, systems and behaviours.  

Using Conklin’s 5 Principles of Human Performance, this session challenges traditional thinking around error, accountability and performance – shifting the focus from blame to understanding, and from reaction to preparation.  

In this session we will explore:  

  • Why human error is inevitable – and how organisations must design for it  
  • How context drives behaviour more than intention  
  • The critical role of leadership in shaping decision- making environments  
  • Why learning, not blame, is the foundation of high performance  
  • How to build organisational conditions that enable people to succeed under pressure  

Whether in the boardroom or on the frontline, the principles remain the same. By understanding how decisions are really made – and by getting the conditions right in advance – organisations can improve performance, resilience and outcomes when it matters most. 

To register, email a request to: events-marketing@freemanclarke.co.uk, and we will be in touch to confirm your place.

Gary Prout1

Senior AI Workforce Strategy Lead

Gary Prout

Gary was a Forward Observer in the army. A stressful and highly demanding job that requires the observer to make calculations, apply the correct procedure and call in Artillery, Air, helicopter and precision weapon strikes dangerously close to friendly forces. There was no margin for error, mistakes would cost lives!

Whilst in Afghanistan in 2009 he says that he experienced a day like no other, a day that would change his life forever. For his actions he was awarded the Conspicuous Gallantry Cross. 

In 2012 he suffered a life changing injury. During his rehabilitation process he embraced the challenge of Para Sports and was chosen to Captain the UK Armed Forces Recurve archery team at the inaugural Invictus Games in London winning Gold in the team event and Silver in the individual. 

Gary Prout logo