Experience & expertise
Peter is a Service Transformation and Business Analysis professional with 20+ years delivering operational excellence and business change for global telecommunications organizations. Proven track record leading complex transformation programmes, process optimization initiatives, and service migrations affecting thousands of endpoints.
Background & approach
Peter is expert in stakeholder engagement (operational to C-level), change management, and delivering measurable business benefits including 13% performance improvements, 22% revenue growth, and 8 to 13% OPEX savings. Skilled in Agile methodologies (Scrum, Kanban), ITIL frameworks, and data driven decision making.
